Provision of IT Managed Services

Concepts

• information technology
• bucks
• red kite
• part of the managed services
• number of other services
• new managed service provision
• ongoing managed services
• full service desk provision
• ongoing service
• red kite's it infrastructure

Location

Description

Red Kite's IT infrastructure currently comprises hardware principally co-located in their current MSP's datacentre, with some on-site at Red Kite's Head Office in High Wycombe. Red Kite also has dedicated communications line to the current MSP's primary and secondary datacentres and takes a number of other services as part of the managed services provision.This contract encompasses two areas - the transition from the current to the new managed service provision and the ongoing managed services provision.The ongoing service will include:- Private cloud hosting;- Backup and disaster recovery;- Full Service Desk provision, including an on-site resource at RK's Head Office;- Systems monitoring;- Support for infrastructure components and triage for 1st line and 2nd line issues across all subjects; and- Penetration testing.

Award Detail

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract is suitable for SMEs.

Other Information

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN161131