Future Case Management - Commercial Off The Shelf options

Concepts

• stratford
• software package
• inss
• legacy case management system
• insolvency case management system
• future case management
• shelf options
• configurable platform option
• shelf
• insolvency service

Location

London:

Description

The Insolvency Service (INSS) have a legacy case management system that is nearing end of life and have initiated a project to identify the best approach to deliver a replacement. Options being considered are leveraging an existing configurable platform (MS Dynamics) or procuring a specifically developed Commercial off the Shelf (COTS) Insolvency case management system. The purpose of this Prior Information Notice (PIN) is to investigate the feasibility of using a COTS product with an overarching assumption that the product should support many of the required functions out of the box and require limited configuration/development when compared to the configurable platform option. The areas planned to be appraised are: - ability to deliver functional requirements - ability to meet non-functional and technical requirements - cost of delivery and ownership - time to deliver - key risks associated with delivery

Total Quantity or Scope

The system must meet the following high-level requirements; - Any system procured in future should support both personal and corporate insolvency transactions and case processing - The system should adhere to insolvency legislation for England and Wales, for both personal and corporate insolvencies and be updated as changes to legislation are introduced - The system must support integration with payment/bank systems to pay distributions etc and also facilitate bank reconciliation within the system - Produce the Insolvency Services and the Insolvency Investment Accounts. Including fees charged and recovered to support financial forecasting and reporting capability to evidence reported figures - Include time recording - Be offered as Software as a Service (SaaS) with a minimum availability of 99.9% - Be able to provide onshore support and implementation capabilities We must also implement a solution that is compliant with the Government Technology Code of Practice.

CPV Codes

• 48100000 - Industry specific software package

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Further information regarding this PIN can be found at the Insolvency Service's eTendering portal, In-Tend. https://in-tendhost.co.uk/insolvencyservice/aspx/Home As part of the response for this PIN, we would ask that interested parties ensure that they firstly sign-up to this portal and download the attached documents for the PIN. The Insolvency Service requires a response to the attached Request for Information (RfI) documents in the In-Tend opportunity. Please ensure that you download and respond to the RfI documents correctly and within the timeframe set out in the FCMC PIN documents. Please note that clarification questions and answers must be submitted via the In-Tend portal for audit purposes and transparency to all interested parties. Any correspondence not sent via this route is not guaranteed a response. It is the intention of the Insolvency Service to host two virtual Supplier Engagement Events during the response timeframe for this PIN. The purpose of these sessions is the following; - Provide a background and context to interested parties on the Future Case Management project. - Host a Q&A session with the project team - Offer an opportunity for suppliers to demo their solutions/services on a 1-to-1 basis (ie. between the supplier and Insolvency Service). - Further Q&A and Supplier demos on Technical/Financial reporting requirements to be hosted on Day 2 of the Event.