GB-Solihull: Customer Survey System

A Tender Notice
by PLATFORM HOUSING LTD

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£100K-£500K
Sector
PROFESSIONAL
Published
04 Mar 2021
Delivery
01 May 2021 to 30 Apr 2023
Deadline
22 Mar 2021 12:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Platform Housing requires a customer survey system which doesn't just drive customer feedback but also provides actionable insight to allow Platform to address any identified failings. The solution must be truly omni-channel, being able to provide only a few feedback route i.e. email and text message, just won't be satisfactory.

CPV Codes

  • 79342311 - Customer satisfaction survey

Indicators

  • Contract is suitable for SMEs.

Other Information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Please follow this link to view the notice https://www.delta-esourcing.com/delta/respondToList.html?noticeId=576052095

Reference

Domains