CP1986-20 Scomis Group CRM Cloud Software

A Contract Award Notice
by DEVON COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Products)
Duration
2 year
Value
£43K
Sector
TECHNOLOGY
Published
10 Mar 2021
Delivery
15 Mar 2021 to 14 Mar 2023
Deadline
01 Feb 2021 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Scomis Group wishes to procure a marketing leading and cloud-based system for Customer Relationship Management (CRM) in support of business plan objectives of growth and retention. The current systems and processes have been outgrown by the number of customers and the need to manage and find prospective customers. The current processes are not scalable, and information is not always readily available to relevant staff internally. This system will support Scomis to provide scalable and flexible processes to manage the increase in growth of customers and to work in different and more mobile methods. It will also have a beneficial impact on the productivity levels of the Customer Relationships & Business Development team, in particular, and other teams that interface with our sales and marketing processes such as Business Management and Service Performance.

Award Detail

1 Softcat (Marlow)
  • Value: £43,000

CPV Codes

  • 48445000 - Customer Relation Management software package

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

Direct award via Digital Marketplace G-Cloud 12

Reference

Domains