WP3652 - Unified Support Agreement

A Contract Award Notice
by WALSALL METROPOLITAN BOROUGH COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£133K
Sector
TECHNOLOGY
Published
15 Mar 2021
Delivery
01 Mar 2021 to 01 Mar 2022
Deadline
25 Feb 2021 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Walsall Council is seeking a single comprehensive modern support solution covering Microsoft cloud platforms. The support agreement shall: • give the Council direct access to Microsoft Support Services which will respond to critical issues within 30 minutes • provide for a Strategic Technical Advisor who will help us to get the most value from our existing and future investment in Microsoft technology • give as needed advisory services • provide on-demand risk assessment tools and education workshops • provide x4 embedded services/proof of concept/pilots during the 12 month agreement

Award Detail

1 Microsoft (Reading)
  • Value: £132,502

CPV Codes

  • 72222300 - Information technology services

Indicators

  • Contract is suitable for SMEs.

Reference

Domains