Vodafone Storm Contact Centre Solution

A Contract Award Notice
by DEFRA NETWORK ETENDERING PORTAL

Source
Contracts Finder
Type
Contract (Services)
Duration
14 month
Value
£1M-£3M
Sector
TECHNOLOGY
Published
01 Apr 2021
Delivery
01 Feb 2021 to 31 Mar 2022
Deadline
11 Jan 2021 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Award Notice - Vodafone Ltd, Contact Centre Services (CCaaS) from 1 February 2021 until 31 March 2022 with a one year optional extension. Other Defra Group Bodies who are recipients of the services include the Environment Agency and the Rural Payments Agency. Note that the highest value stated includes the value of the one year optional extension.

Award Detail

1 Vodafone (Newbury)
  • Value: £2,656,744

CPV Codes

  • 48510000 - Communication software package
  • 79512000 - Call centre

Indicators

  • Contract is suitable for SMEs.

Reference

Domains