Energy Advice Service delivered for Peabody Trust

Concepts

• energy efficiency
• peabody trust
• energy advice service
• single service provider
• home visit energy advice
• consultancy services
• aims of the energy advice service
• energy advice service provider
• general energy
• peabody

Location

London: LONDON

Description

Peabody (“Peabody”) is seeking to appoint a single Service Provider to undertake telephone and home visit energy advice to our customers. The Service Provider will operate pan-London, Essex and Kent, and the scope will extend to any property owned or managed by the Peabody Trust. Our aims of the energy advice service are to; offer general energy saving advice information to all of our customers, and also to provide further support for those customers who require it. General energy advice information will be provided through the Peabody website, in newsletters and on Peabody’s social media.

Total Quantity or Scope

This ITT is to appoint an Energy Advice Service Provider to support our customers with energy advice, especially those who are at most risk of fuel poverty. To comply with GDPR we will provide the Service Provider with referrals from customers that have agreed for their contact details to be passed over. The Service Provider will then contact the customer and provide the appropriate telephone advice, or home visit, along with additional support sessions if required. Peabody will be promoting this service widely to our customers through written and online promotion as well as referring to the service in written correspondence. We will also promote our service through the Peabody contact centre and internal teams who are already working with customers who may be at risk of fuel poverty. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/23C67Y95A8

Renewal Options

Peabody will offer an initial 2 year contract with the successful Service Provider with the possibility of a 2 year extension (at the discretion of Peabody).

CPV Codes

• 71314300 - Energy-efficiency consultancy services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Energy-efficiency-consulta... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/23C67Y95A8 GO Reference: GO-2021412-PRO-18067710