Consumer Satisfaction Survey 21

A Tender Notice
by CONSUMER COUNCIL FOR WATER

Source
Contracts Finder
Type
Contract (Services)
Duration
4 year
Value
£1
Sector
ENVIRONMENT
Published
22 Apr 2021
Delivery
01 Jul 2021 to 30 Jun 2025
Deadline
21 May 2021 12:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCW meeting its operational business plan (OBP) performance and satisfaction targets.

CPV Codes

  • 65100000 - Water distribution and related services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal. Link to eSourcing Portal https://public.bravosolution.co.uk/consumer-council-water

Reference

Domains