Check Point Security Management 2021

Concepts

• point security management
• hampshire
• software package
• check point's head office
• point premium onsite support
• point standard support
• gateway manager
• manager
• check point
• tac escalation team work

Location

Description

You are invited to submit a quote for the provision of: Quote 1 Check Point Premium Onsite Support for 21400 Appliances - Support - 12 months Check Point Standard Support for 4600 Appliances - Support - 12 months Check Point Standard Support for 25 Gateway Manager - Support - 12 months Compliance Blade for Manager - Software (Annual) - 12 months Sparc247 Direct-to-Engineer Support - Support - 12 months Quote 2 Check Point Premium Onsite Support for 21400 Appliances - Support - 12 months Check Point Standard Support for 25 Gateway Manager - Support - 12 months Compliance Blade for Manager - Software (Annual) - 12 months Sparc247 Direct-to-Engineer Support - Support - 12 months UC: 6396552 Please provide a quote exclusive of VAT. In addition, please submit a separate document answering the following quality questions; 'Suppliers are Checkpoint 4 Star Elite partners (Mandatory Requirement)' Q1: How many CCSE certified engineers will be supporting this account? Q2: Can your company self-certify RMA returns? Q3: Provide details on how your TAC escalation team work with Check Point's head office in Tel Aviv? Q4. Provide the following details regarding support package you will be providing to Portsmouth: - How to open a ticket - Call priority classification - Call escalation details - Customer call escalation process - Support desk operating hours - Call priority definitions The quality questions will each be assigned a score of 0-3 in line with the criteria below. Bids will be assessed on a weighting of 70% cost / 30% quality. 0 Unacceptable The response to this question indicates significant shortcomings with insufficient or missing information available to enable a score to be allocated. 1 Satisfactory The response generally meets requirements. 2 Good The response fully meets requirements. 3 Excellent The response fully meets requirements and exceeds some in a manner which will provide additional unforeseen benefits to the Authority. The relevant documentation, including terms and conditions are attached.

CPV Codes

• 48000000 - Software package and information systems

Other Information

The closing date for submission of your quote is shown above entitled - Date documents can be requested until If you have any questions regarding the quote, please use the Correspondence function on Intend. New Tender Notification -Check Point Security Management Please be advised Portsmouth City Council is currently in the process of seeking expressions of interest for the above project. Interested parties should logon to In-tend using the link below for further details. https://in-tendhost.co.uk/portsmouthcc/aspx/home To View the Tender Opportunities Hover over the Tenders tab and click on current, this will then show a list. If you are interested in any of those listed, click the View Details button for further information and to express your interest. This email has been sent to you as your company has registered its interest against the Business Category associated with this project. If you have any questions relating to tendering with Portsmouth City Council, please contact the City Councils Procurement Department by email on procurement@portsmouth.gov.uk or call us on 023 9268 8235. Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/portsmouthcc/aspx/