Contract for PCI Secure Telephone Payments Solution

Concepts

• gateshead
• software package
• gateshead council
• pci secure telephone payments solution
• payment channels
• such card payments
• dedicated pci network
• payment
• pci
• payments

Location

Description

Gateshead Council (the Council) provides paid for services to the citizens of Gateshead. As a result, the Council has set up several payment channels for its customers. Some of these channels allow payment to be made by credit or debit cards. Any such card payments must comply with Payment Card Industry (PCi) standards. The Council has a dedicated PCi network for the card taking process and has moved its card taking application into a Cloud environment thereby reducing the scope of PCi requirements. However, payments taken over the phone remain an area of potential risk. The Council is therefore seeking a solution which will allow employees and Customer Service Agents to take customer not present (MOTO) payments over the phone whilst descoping remaining PCi requirements. Go to www.nepo.org to access the tender documents.

Award Detail

CPV Codes

• 48000000 - Software package and information systems
• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract is suitable for SMEs.