Online Moderation Services

Concepts

• information technology
• bbc
• bbc’s interactive services
• online moderation services
• provision of online moderation services
• supplier of flexible moderation services
• bbc’s flexible daily moderation requirements
• maximum contract duration
• audience members
• terms of the agreement

Location

United Kingdom:

Description

The BBC requires a single supplier for the provision of online moderation services. The BBC encourages its audience members (Users) to interact with the BBC’s Interactive Services by submitting Content in relation to, for example, blogs and commenting and via engagement on non-BBC social media platforms including Facebook, YouTube, Twitter and Instagram. The BBC wishes to procure the non-exclusive provision by the Supplier of flexible moderation services for the BBC’s Interactive Services for up to 24 hours/day, 7 days/week and 365 days/year in accordance with the terms of the Agreement and depending on the BBC’s flexible daily moderation requirements.

Total Quantity or Scope

Additional information: The maximum contract duration is up to 5 years. The initial contract term will be for 3 years, following which the BBC may at its discretion extend the term on 2 further occasions for a period of up to 12 months on each occasion. The annual contract value detailed in 11.1.5 is the total maximum Contract value. The annual estimated contract value is estimated to be between £360,000 and £580,000.

Renewal Options

The maximum contract duration is up to 5 years. The initial contract term will be for 3 years, following which the BBC may at its discretion extend the term on 2 further occasions for a period of up to 12 months on each occasion. The annual contract value detailed in 11.1.5 is the total maximum Contract value. The annual estimated contract value is estimated to be between £360,000 and £580,000.

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are not available.
• Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.