PAN2300 - Emergency Repairs Call Handling Service

A Contract Award Notice
by LEICESTER CITY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£220K
Sector
INDUSTRIAL
Published
04 Jun 2021
Delivery
01 Apr 2020 to 31 Mar 2023
Deadline
07 Feb 2020 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Housing Division within Leicester City Council manages just over 21,000 properties and we are the largest landlord in the City. These properties are a mix of houses, bedsits, bungalows, flats, maisonettes and sheltered accommodation. Each year, we complete approximately 130,000 responsive repairs during normal working hours, and those repairs are carried out by around 300 craft operatives. Outside of normal working hours, we provide an emergency repairs service to our tenants, who can report emergency repairs via a published emergency repairs telephone line. Most of these repairs are carried out by our own staff, a small number of whom participate on an emergency repairs rota, but we also use a small number of contractors for more specialist repairs.

Award Detail

1 Pinnacle PSG (Greater London)
  • Value: £187,000

CPV Codes

  • 32000000 - Radio, television, communication, telecommunication and related equipment
  • 32500000 - Telecommunications equipment and supplies
  • 79510000 - Telephone-answering services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

Advert https://procontract.due-north.com/Advert?advertId=8db240d2-1323-ea11-80fc-005056...

Reference

Domains