DWP Records Management Services

A Contract Award Notice
by DEPARTMENT FOR WORK AND PENSIONS

Source
Find a Tender
Type
Contract (Services)
Duration
20.5 month (est.)
Value
£9M
Sector
BUSINESS
Published
04 Jun 2021
Delivery
01 May 2021 to 10 Jan 2023 (est.)
Deadline
n/a

Concepts

Location

Heywood Store, Manchester Road, Heywood, Lancashire OL10 2PZ

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

On-Site Records Management service. The primary business as usual operational elements of the Records Management Requirements are: • Intake & Return of records • Storage of records • Retrieval • Destruction of records • Secure removal of confidential waste • Management and maintenance of Records Management IT system • User support • Provision of Records Management consumables As well as the BAU requirements listed, this contract also includes the requirement for a full File Audit of all records in storage. This will include the validation, reconciliation and consolidation of all Items.

Total Quantity or Scope

The services require that the supplier is responsible for the provision of a records management service which shall include the requirement to undertake a file audit and consolidation exercise over the contract period to validate the DWP record holdings and manage the space effectively within the Heywood Store. This is to ensure that come the end of the contract term, the boxes DWP plans to transfer to an off-site facility are at the optimum capacity and contents are validated as accurate. DWP currently utilise the O’Neills system as it’s records management IT system and the supplier is required to fully manage and maintain the system on behalf of DWP. The supplier is required to provide a help‑desk service to answer DWP user's enquiries in relation to the records management IT system and other general service enquiries related to the provision of the services.

Award Detail

1 Restore (Redhill)
  • DWP Records Management Services
  • Reference: 012614-2021-ecm_9143-1
  • Value: £9,400,000

Award Criteria

price _

CPV Codes

  • 79996100 - Records management
  • 48311100 - Document management system
  • 63121100 - Storage services
  • 72512000 - Document management services
  • 79995100 - Archiving services
  • 92512100 - Archive destruction services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.

Reference

Domains