IT Services Partner - Family Housing Association Wales

Concepts

• it services partner
• family housing association wales
• managed service
• swansea
• information technology
• family housing
• new it services partner
• family housing contract standing orders
• family
• family housing’s strategic objectives

Location

Head Office - 43 Walter Road, Swansea, SA1 5PN

Description

Family Housing has a current Managed Service provider, who's contract expires in Jan 22. Family are therefore seeking to procure a new IT services partner to provision hosting of their infrastructure, IT support and support in enhancing their current ways of working through innovation.

Total Quantity or Scope

As a minimum, this contract with be the provision of an IT Services Partner to cover the following areas: - Microsoft 365 and Application Server(s) - DR and Backup - Cyber Security - End user Support and Device management - Wireless and Networking - Telephony This tender has been published on Sell2Wales in accordance with Family Housing Contract Standing Orders (CSO’s). The value of the contract for three years will be under the OJEU procurement rules for Supplies & Services totalling GBP 150k Every contract entered into by Family Housing must comply with: - Relevant European procurement rules (i.e. the EC Treaty, the general principles of EC law and the EC public procurement directives implemented by UK Regulations). - The law of England and Wales as applicable to Wales - Family Housing’s CSOs and Financial Regulations. - Family Housing’s strategic objectives, procurement strategy and policies. -Any procurement requirements of the Welsh Government

Renewal Options

The initial contract is for 3 years, with an option of 2 single 12 month extensions (3+1+1)

CPV Codes

• 72222300 - Information technology services
• 72267100 - Maintenance of information technology software
• 32424000 - Network infrastructure
• 32571000 - Communications infrastructure
• 32412000 - Communications network
• 32412110 - Internet network
• 72514000 - Computer facilities management services
• 72611000 - Technical computer support services
• 32413100 - Network routers
• 32422000 - Network components
• 32425000 - Network operating system
• 32427000 - Network system
• 32428000 - Network upgrade
• 32430000 - Wide area network
• 72222000 - Information systems or technology strategic review and planning services
• 72253200 - Systems support services
• 72253000 - Helpdesk and support services
• 72910000 - Computer back-up services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Professional qualifications are sought.
• Staff qualifications are relevant.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=111445. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (WA Ref:111445)