Contract for PCI Secure Telephone Payments Solution

Concepts

• gateshead
• data transmission
• gateshead council
• pci secure telephone payments solution
• secure telephone payments solution
• payments
• pci
• payment
• such card payments
• payment channels

Location

Northumberland and Tyne and Wear:

Description

Gateshead Council (the Council) is seeking a PCi secure telephone payments solution that will allow Council employees and customer service agents to take customer not present (MOTO) payments over the phone whilst descoping remaining PCi requirements.

Total Quantity or Scope

Gateshead Council (the Council) provides paid for services to the citizens of Gateshead. As a result, the Council has set up several payment channels for its customers. Some of these channels allow payment to be made by credit or debit cards. Any such card payments must comply with Payment Card Industry (PCi) standards. The Council has a dedicated PCi network for the card taking process and has moved its card taking application into a Cloud environment thereby reducing the scope of PCi requirements. However, payments taken over the phone remain an area of potential risk. The Council is therefore seeking a solution which will allow employees and Customer Service Agents to take customer not present (MOTO) payments over the phone whilst descoping remaining PCi requirements. Additional information: The time limit for receipt of tenders has been fixed at 15 days in accordance with Regulation 27 (5) of the Public Contract Regulations 2015 due to a state of urgency duly substantiated by the Council rendering a longer time limit for receipt of tenders impracticable.

Renewal Options

This contract has options to extend for a further 2 x 12-month periods.

CPV Codes

• 64210000 - Telephone and data transmission services

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **