Network Field Support, Break Fix Services

Concepts

• local area network
• lan management wide area network management radwin
• gourock
• break fix services
• network field support
• additional network services
• network infrastructure
• monthly service reporting
• break
• wireless lan management wide area network management radwin

Location

Scotland:

Description

CFL has a need for Network Field Support, Break Fix Services and Additional Network Services as and when required by the business. The contract will cover services required for maintaining the network infrastructure. Wireless LAN Management Wide Area Network Management Radwin (point-to-point long range WIFI) High site equipment Incident and Problem Management (Remote and On-Site) break/fix requirement, problem solving and RMA of specific assets.

Total Quantity or Scope

The strategic objective is to have a Framework Contract with multiple suppliers providing Network Field Support, Break Fix Services and additional Network services such as new installations etc. that recognizes value for money, cost reduction, reliability and service continuity whilst also achieving standardisation of services throughout the fleet and leveraging economies of scale. DML has a need services for Network Field Support, Break Fix Services and Additional Network Services for use as and when required by the business. The contract will cover services required for maintaining the network infrastructure, covering the agreed contractual period. LAN at all sites Wireless LAN Management Wide Area Network Management Radwin (point-to-point long range WIFI) High site equipment Incident and Problem Management (Remote and On-Site) Hardware Return Merchandise Authorisation (RMA) Preventative Maintenance Hardware Asset Management Additional Hardware Maintenance Hardware Lifecycle Management Monthly Service Reporting As the successful Framework providers will have the ability to not only bid for the initial managed service call off for Network support but for all further works including design, installation, cable management, decommissioning adds, moves and changes we would expect a matrix costing for these types works to be included in Framework responses. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Award Criteria

CPV Codes

• 72710000 - Local area network services
• 32410000 - Local area network
• 32400000 - Networks
• 32413100 - Network routers
• 32420000 - Network equipment
• 32421000 - Network cabling
• 32422000 - Network components
• 32424000 - Network infrastructure
• 32428000 - Network upgrade
• 32430000 - Wide area network
• 50312300 - Maintenance and repair of data network equipment
• 50312310 - Maintenance of data network equipment
• 50312320 - Repair of data network equipment

Indicators

• This is a recurring contract.
• Renewals are not available.
• Financial restrictions apply.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Estimated Value of the initial term is 1,650,000 GBP. Questions in the ITT will be scored using the following methodology: 100- Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients. 75 - Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients. 50 - Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature. 25 - Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/ capacity/capability. 0 - Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion. COMPETITIVE PROCEDURE WITH NEGOTIATION EXPLANATION -Competitive Procedure with Negotiation (CPN) this is a two-stage procedure run along the same lines as a Restricted procedure. This requires interested parties to complete a pre-qualification stage by submitting a SPD before being invited to submit a tender. This down selection process allows us to limit the number of parties receiving the full tender and moving forward to the negotiation phase(s). Under CPN tenders are submitted from down selected suppliers and are then subject to evaluation and negotiation and then re-submitted to finalise positions and allow selection of a preferred bidder. The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 19008. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:657842)