SMITS Event Management Business Process Lead

A Contract Award Notice
by MINISTRY OF DEFENCE

Source
Contracts Finder
Type
Contract (Services)
Duration
11 month
Value
£143K
Sector
TECHNOLOGY
Published
30 Jun 2021
Delivery
12 Jul 2021 to 10 Jun 2022
Deadline
11 Jul 2021 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The specialist will be augmented to the Defence Digital Service Management Integrated Technical Solutions (SMITS) team, supporting delivery of the move to adopt a pre-emptive posture in IT incident prevention, faster resolution and a significant uplift in our ability to 'discover' events taking place on MOD IT infrastructure. The specialist will: coordinate the Event Management User Group; manage Managed Service Provider event management data feed onboarding; be the point of contact for all new demand and system changes; be the Crown lead on problem resolution and Customer Services issues.

Award Detail

1 I3Works (Glasgow)
  • Value: £143,000

CPV Codes

  • 72600000 - Computer support and consultancy services

Indicators

  • Contract is suitable for SMEs.

Reference

Domains