Call ticketing system for EMSS

A Contract Award Notice
by LEICESTERSHIRE COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£343K
Sector
TECHNOLOGY
Published
02 Aug 2021
Delivery
12 Feb 2021 to 11 Feb 2023
Deadline
10 Feb 2021 23:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Direct award by G-Cloud 12 Call-Off Contract Call off Ref: CPU 4430/RM1557.12 An omnichannel call ticketing service for East Midlands Shared Services. It is an NCC contract but LCC are paying, so set this up for record and to facilitate payment through Oracle.

Award Detail

1 Freshworks (San Mateo)
  • Value: £342,640

CPV Codes

  • 48000000 - Software package and information systems

Indicators

  • Contract is suitable for SMEs.

Reference

Domains