DRT Service West Warwick

A Tender Notice
by WARWICKSHIRE COUNTY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
£-£2M
Sector
TRANSPORT
Published
25 Aug 2021
Delivery
To 29 Aug 2026 (est.)
Deadline
24 Sep 2021 11:00

Concepts

Location

West Midlands: Warwickshire

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Warwickshire County Council (the Council) is seeking a Demand Responsive Transport (DRT) scheme into the West Warwick area capable of being booked via a mobile or tablet-based application and Call Centre. With support from Department for Transport (DfT) funding in addition to a County Council budget, we will remove an existing timetabled bus service and replace it with a DRT scheme that will also cover a wider geographical area. The aim is to provide a high specification service via an app that customers can book to travel to local centres and services. In line with DfT funding requirements, we expect to launch the service on the 10th of January 2022.

Lot Division

1 Mobile Application

Mobile and tablet-based applications are required for prospective and regular passengers to make journey bookings, set up accounts, manage payments and track vehicles in real time; for vehicle drivers to receive bookings and manage customer journeys; and for the Call Centre to make bookings via a suitable portal on behalf of prospective and regular passengers who are unable to use mobile or tablet devices. An option for vehicle operators and WCC to oversee bookings and journeys must be available.
2 Call Centre

The Call Centre is to take telephone calls from customers who need to make a booking and who can't use, or have access to, an App. They need to collect payment (where applicable) for rides, manually through Desktop App/Website, or arrange journeys for those in receipt of a valid ENCTS pass.
3 Vehicles and Operations

4 vehicles are required and are to be supplied by the operator of Lot 3. 3 in service each day and 1 spare vehicle. All vehicles a maximum age of 1 year old at the start of the contract, minibus size with a minimum of 12 seats & 1 wheelchair space and should be low floor accessible. The minimum engine emission standard is Euro 6. Wheelchair access is to be by ramp, not a lift. Air Conditioning, WIFI, CCTV and Passenger USB device charging points are preferable. Vehicle details must be provided by potential supplier. Vehicles must be of a size to access all roads within the designated geographical area

CPV Codes

  • 60130000 - Special-purpose road passenger-transport services
  • 72212000 - Programming services of application software
  • 72230000 - Custom software development services
  • 72250000 - System and support services
  • 72260000 - Software-related services
  • 79342300 - Customer services
  • 79500000 - Office-support services
  • 34144000 - Special-purpose motor vehicles
  • 60112000 - Public road transport services
  • 60140000 - Non-scheduled passenger transport

Indicators

  • Variant bids may be considered.
  • This is a one-off contract (no recurrence)
  • Options are available.
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for CSWJETS is: www.csw-jets.co.uk Registration and use of CSW-JETS is free. All correspondence or clarifications relating to this procurement must be via the CSWJETS correspondence function. If you are having trouble registering with CSWJETS please email us at: procurement@warwickshire.gov.uk Providers must register on CSW-JETS and express an interest in this project in order to download tender documents and be able to correspond with us about this procurement. The value stated within Section V: Award of Contract was the tendered price for the initial term of the Contract. The estimated Contract value provided within this notice includes additional scope for any future funding streams that may become available during the life of the Contract. This value is provided for estimation purposes only and is subject to change. The value stated is an aspirational spend figure including for as yet unidentified funding streams.

Reference

Domains