ID 3534429 - DoF - Purchase of patching product for non-Microsoft products on desktop clients

Concepts

• belfast
• information technology
• northern ireland civil service
• it assist
• microsoft
• microsoft sccm
• microsoft products
• required patches
• desktop clients
• security of client desktop

Location

Northern Ireland:

Description

IT Assist has responsibility for the delivery of common IT systems and services to support the business objectives of the 9 Northern Ireland Civil Service (NICS) Departments and approximately 40 Arms-Length organisations. Services are delivered to approximately 28000 NICS staff and customers located across Northern Ireland. One of the services is the supply, management and security of client desktop/laptops for customers to use for the execution of their business. IT Assist currently use Microsoft SCCM 2019 for the management and security patching of all client desktop and laptops. SCCM is used to scan and apply the required patches for all Microsoft products on the clients and a small number of 3rd party products security patches are applied for example Adobe. For the 3rd party applications a SCCM package has to be developed each time containing the latest patch and pushed out to every desktop. IT Assist has identified a need for a product that will allow them to more efficiently manage the security patching of the large number of 3rd party applications that are in use while maintaining the well embedded SCCM client infrastructure. IT Assist requires a 5 year contract (3 years initial with 2 optional extension years) for the supply and delivery of a patch management system to integrate into the SCCM environment that will allow clients to have 3rd party non Microsoft products security patched. Please see document entitled “ID 3534429– Specification Schedule” for full details of the requirement”.

Renewal Options

This contract will be potentially be due to be re-procured after 3-5 years

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 48700000 - Software package utilities
• 48800000 - Information systems and servers
• 72260000 - Software-related services
• 48000000 - Software package and information systems

Indicators

• Variant bids may be considered.
• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The successful contractor’s performance on this contract will be managed as per the specification and regularly monitored (see. Procurement Guidance Note 01/12 — Contract Management — Procedures and Principles). Contractors not delivering on contract. requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory. levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory. levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their. performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional. misconduct and they may be issued with a notice of unsatisfactory performance and this contract may be terminated. A central register. of such notices for supplies and services contracts will be maintained and published on the CPD website. Any contractor in receipt of a.. notice of unsatisfactory performance will be required to declare this in future tender submissions for a period of 3 years from the date of. issue of the notice. It may also result in the contractor being excluded from all procurement competitions being undertaken. by Centres. of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy. The authority expressly reserves the. rights: (i) not to award any contract as a result of the procurement process commenced by publication of this notice; (ii) to make whatever. changes it may see fit to the content and structure of the tendering competition; (iii) to award (a) contract(s) in respect of any part(s) of. the (services) covered by this notice; and (iv) to award contract(s) in stages and in no circumstances will the authority be liable for any. costs incurred by candidates.