KNOWLEDGE MANAGEMENT SOLUTION

Concepts

• customer relation management
• knowledge management solution
• various sources
• uk sport
• relevant relationship information
• software package
• disjointed view of our relationships
• informative way
• rich amount of intelligence
• lots of different places

Location

Description

Across UK Sport we have an incredibly rich amount of intelligence on the organisations we have relationships with - sports, partners and other stakeholders. At the moment this sits in lots of different places, and is rarely joined up. This results in a disjointed view of our relationships, and doesn't allow us to get a full picture of the organisations we work with to deliver our mission. To this end, we would like to put a Knowledge Management solution in place, to extract the relevant relationship information from various sources across the business and present it in a visual and informative way to enable UK Sport to be more effective and coordinated in our external engagement.

CPV Codes

• 48445000 - Customer Relation Management software package
• 72212445 - Customer Relation Management software development services

Indicators

• Contract is suitable for SMEs.

Other Information

UK Sport now invites Tenders for the provision of a Knowledge Management Solution ("the Services") in accordance with this ITT and the attached documents. The first stage of this process is a Selection Questionaire which will register potential suppliers interest and act as pre-qualification. 5 Oct - 4pm = Deadline for submission of Selection Questionnaire. Please submit to kate.palmer@uksport.gov.uk For further information, please see the SQ and ITT documents attached. Selection Criteria - UKS Knowledge Management 21.09.08 Knowledge Management Selection Questionnaire FINAL.docx Invitation to Tender - UKS Knowledge Management 21.09.08 Knowledge Management System ITT FINAL.docx