Group Insurance Claims Handling

Concepts

• finance and insurance
• huntingdon
• aws
• group insurance claims handling
• insurance claims handling services
• insurance claims
• claim data
• claim payments
• insurance claims database
• lifecycle of claim

Location

East Anglia:

Description

The scope of the tender is as follows: . Insurance Claims Handling Services - to manage insurance claims against AWG that are self-insured losses below excess . Insurance Claims Database - manage and store all claim data and make accessible to AWG employees. . Management Accounts - manage and reconcile Imprest/Escrow funds accounts (client monies), associated claim payments and recoveries consolidated, with a clear audit trail. . Reporting - provide standard agreed analysis reports for the client and ad hoc reports upon reasonable request . Alliance with AWS/AWG customer service approach/philosophy and contact throughout lifecycle of claim . To work with AWS/AWG on a continuous improvement programme and a 'Performance Management' model (third party supplied) to improve value and service on a risk and reward basis

Total Quantity or Scope

- to manage insurance claims against AWG that are self-insured losses below excess . … - manage and store all claim data and make accessible to AWG employees. . Management Accounts - manage and reconcile Imprest/Escrow funds accounts (client monies), associated claim payments and recoveries consolidated, with a clear audit trail. . Reporting - provide standard agreed analysis reports for the client and ad hoc reports upon reasonable request .

CPV Codes

• 66000000 - Financial and insurance services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.

Other Information

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