ITSM Upgrade for OneSource 2021 ITTH36
A Addendum Notice
by LONDON BOROUGH OF HAVERING
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- ___
- Sector
- FACILITY
- Published
- 24 Sep 2021
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
Geochart for 1 buyers and 0 suppliers
1 buyer
- London Borough of Havering Romford
Description
The ITSM (IT Service Management) solution used by one source is a mission critical tool that is used to support over 7,000 staff from LBH and LBN for IT, Human Resources and Finance related service requests. one source is looking to replace the current ITSM tool with one that will provide the capability to support the high quality and innovative customer support experience that the organisation demands going forward. The ITSM tool must be built upon the industry best practice defined in the ITIL framework.
Ammendments to Previous Notice
2. DATE LOCAL TIME
Mon Oct 25 00:00:00 Nov 1 16:00:00 2021
CPV Codes
- 50324200 - Preventive maintenance services
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-02e422
- FTS 023811-2021