WMG CRM Support and Development - AWARD

Concepts

• coventry
• information technology
• warwick manufacturing group
• university of warwick
• wmg crm support
• technical support
• report development
• crm
• wmg website
• functional development

Location

Description

The University of Warwick has a requirement to procure technical support for - and development of - Warwick Manufacturing Group's (WMG) Customer Relationship Manager (CRM) MS Dynamics platform, including app roll-out; security roles; user onboarding; continuous improvement; report development; GDPR compliance; integration with WMG website (via MS Dynamics Portal); email marketing integration; functional development; data updating procedures; Power App configuration and ongoing managed service support. Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

Award Detail

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract is suitable for SMEs.