Renewal of SIP Telephone System

A Contract Award Notice
by NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

Source
Find a Tender
Type
Contract (Goods)
Duration
not specified
Value
£319K
Sector
TECHNOLOGY
Published
20 Oct 2021
Delivery
not specified
Deadline
n/a

Concepts

Location

United Kingdom: Swansea Bay University Health Board sites

Geochart for 1 buyers and 1 suppliers

Description

Renewal of contract with Gamma Telecoms Ltd to move to SIP. The process to transition to a new supplier has been complex. As a result a number of the smaller sites and PSTN lines are still outstanding to transfer on to the new technology.

Total Quantity or Scope

The transition to the new technology and supplier for telecoms provision has still to be completed. The process has also been on hold due to COVID. The transition that has been done so far, however, has been hugely successful and as well as improved service and flexibility of service provision – eg during COVID the HB were able to double the telephony capacity over night to deal the increase call volumes and facilitate the establishment of call centres. The Health Board wishes to complete the transition process already started with the existing supplier which has been prohibited due to the COVID pandemic.

Award Detail

1 Gamma Telecom (Newbury)
  • Reference: 026247-2021-sbu-sta-28892-024-sp-21-1
  • Value: £319,200

CPV Codes

  • 32524000 - Telecommunications system

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=115071. (WA Ref:115071)

Reference

Domains