Research to Support the Development of HMRC's Digital Services for Agents

A Contract Award Notice
by H M REVENUE & CUSTOMS

Source
Contracts Finder
Type
Contract (Services)
Duration
2.5 year
Value
£120K
Sector
PROFESSIONAL
Published
25 Oct 2021
Delivery
29 Sep 2021 to 29 Mar 2024
Deadline
06 Sep 2021 16:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

HMRC requires research from a research supplier to understand the different types of tax agent business models and how they interact with our digital services. This will be comprised of two possible stages: an initial exploratory phase which will deliver qualitative depth interviews (telephone or online) with agents to explore their experiences, attitudes and behaviours relating to HMRC digital services and tax software platforms; followed by an optional quantitative survey to quantify the insights generated from the exploratory phase in order to apply them to the wider agent population

Award Detail

1 Kantar (London)
  • Value: £120,000

CPV Codes

  • 73000000 - Research and development services and related consultancy services

Indicators

  • Contract is suitable for SMEs.

Other Information

Letter of Appointment Redacted RM6018-Letter-of-Appointment for research to support HMRC's development of digital services for agents Final.pdf Contract terms Redacted Contract Terms for research to support the development of HMRCs digital services for agents Final V.pdf

Reference

Domains