Operations Management System

Concepts

• depot system
• ntl
• it system
• procurement manager neil.bowen@northernrailway.co.uk suppliers
• new operations management solution
• integrated system
• new system
• document management system
• northern trains limited
• antiputrefaction masks

Location

North East England: The solution will be utilized by Northern Trains across the North of England

Description

NTL are looking to procure a cloud based integrated IT system to support the Engineering and Maintenance part of the business in their daily tasks for their maintenance at their depots for visualization of the planned work, briefings, visual planning, managing all maintenance documentation and their update workflow processes, providing the MSG3 approach for maintenance, and keeping a depot log for all maintenance tasks. This Periodic Indicative Notice (PIN) acts to instigate the following: • to provide advance notice to the market of an imminent procurement activity to procure a new Operations Management Solution, to provide an initial outline of the scope of services, and to • allow NTL to reduce the timescales associated with the tendering process.

Total Quantity or Scope

Northern Trains Limited (NTL) provides 2,800 local and regional train services every day across the north of England, serving a population of nearly 15 million. There are now 108 million passenger journeys made on our network each year and we employ over 6,500 people. This makes Northern the second largest train operator in the UK. Since 2016 we have been modernising to improve our customers' experience by: • removing Pacer trains • introducing 101 brand new trains • providing more than 2,000 extra services each week • enhancing depots • improving infrastructure through gauge clearances and lengthening platforms • improving ticketing and retailing From 1 March 2020 we came under public ownership and became Northern Trains Limited, a subsidiary of the Department for Transport's own agency, DfT OLR Holdings (DOHL). We continue to trade under the name of Northern. In light of our obligations under Utility Contract Regulations (UCR) 2016 we are looking to procure an integrated system with a view of delivering a 'best of class' service that would align to our strategic vision for Engineering and Maintenance going forward, we expect that a new system would be; A cost effective, market leading, online cloud based system, that will: make the management of maintenance tasks at the depot easier for the staff , reducing the amount of maintenance task by applying the MSG3 method whilst providing the Engineering leadership team and control with up to date business insight data. • Remain market leading, with ongoing investment and roadmap, to offer a best in class ecommerce experience. • Integrate into our wider Engineering Change programme and with our new asset management system and other business insight systems • Be appropriate for Northern's investment appetite and team size. • Enterprise-grade solution, meeting relevant security, accuracy, performance and availability targets. • Ability to seamlessly integrate data from other UK train systems as Genius, Bugle, Voyager. Suppliers who wish to make an expression of interest should notify NTL of their intention by email to: Neil Bowen, Procurement Manager neil.bowen@northernrailway.co.uk Suppliers will be issued with a Memorandum of Information (MOI) detailing a high-level summary of the proposed scope and a summary of the procurement process. In addition, NTL will issue a Market Engagement Questionnaire which will look to pose a series of questions which aim to provide NTL with greater market awareness of existing capabilities prior to commencing the procurement exercise. Information enclosed in the questionnaire form will be treated in the strictest confidence, suppliers should note that NTL may use the information provided to help inform the procurement exercise, the requirements and any other associated approach. The deadline for return of the questionnaire is 12:00 (GMT) midday on the 1st December 2021, those who miss the deadline can still forward the information, but NTL reserve the right to either ex/include the details for consideration

Renewal Options

Two (2) extension periods will be applicable each of a period of 12 months

CPV Codes

• 42965110 - Depot system
• 33952000 - Antiputrefaction masks
• 48311100 - Document management system
• 63711000 - Support services for railway transport

Indicators

• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **