Information, Advice and Guidance Service

Concepts

• advice and guidance service
• health and social work
• southend on sea
• southend
• sea borough council
• provision of information, advice and guidance
• guidance service
• provision of information
• impartial information
• advice

Location

Description

Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea. The service must be based around the following key considerations to effectively meet the needs of the Council's residents • Information: provide factual, current, and impartial information to clients • Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action. • Guidance: defining and providing routes which assist clients to reach their requirements The services must be flexible to meet Southend-on-Sea Borough Councils residents' needs and arising trends. The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider. The Contract will be awarded for a period of five years plus an option to extend for a further five years or any part thereof. The tender documents can be accessed on Proactis with the reference DN577579 https://procontract.due-north.com/

CPV Codes

• 85000000 - Health and social work services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.