Out of Hours Customer Contact Service

A Contract Award Notice
by KARBON HOMES

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£272K
Sector
BUSINESS
Published
16 Nov 2021
Delivery
not specified
Deadline
n/a

Concepts

Location

Tyneside

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Out of Hours Customer Contact Service

Award Detail

1 Go Centric (Leeds)
  • Out of Hours Customer Contact Service
  • Reference: 028595-2021-ca9057-1
  • Value: £272,270

Renewal Options

60 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x24 month(s)

Award Criteria

Quality 60.00%
Cost 40.00%

CPV Codes

  • 79512000 - Call centre

Indicators

  • Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Estimated contract value represents the upper limit of the total contract value, taking into account all potential extensions. There is an operational requirement to have one provider of these services across all Karbon sites, therefore this service has not been broken into Lots

Reference

Domains