FWoW Connections Portal - Phase 1
A Contract Award Notice
by NORTHERN GAS NETWORKS LIMITED
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- £61K
- Sector
- TECHNOLOGY
- Published
- 06 Dec 2021
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
Leeds:
1 buyer
- Northern Gas Networks Leeds
1 supplier
- Tpoint Solutions Maidenhead
Description
In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation or job. It would also improve the overall customer experience because customers would have access to real time information about their application status.
Award Detail
1 | Tpoint Solutions (Maidenhead)
|
Award Criteria
price | _ |
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Other Information
TPoint have built the majority of the functionality in the portal, and in June 2021 a VEAT notice was issued for tPoint to integrate the customer portal into 1Spatial in SAP. This contract is for some additional costs to implement Phase 1 of the portal for go live to include standard connection, alterations and disconnections with a view to develop the 3PX,large loads and biomethane solution as part of Phase 2. ** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-02e711
- FTS 030178-2021