Ticketing and Membership Management System for Hampshire County Council's Hampshire Countryside Services and Hillier Gardens

Concepts

• sir harold hillier gardens
• point of sale (POS)
• winchester
• hampshire county council
• membership system
• hampshire county council's culture
• membership management system
• hampshire countryside services
• hillier gardens
• business services

Location

Hampshire and Isle of Wight: Hampshire County Council Country Parks and Sir Harold Hillier Gardens

Description

Hampshire County Council's Culture, Communities & Business Services (CCBS) Department is seeking an integrated ticketing and membership system to replace a number of local solutions for its Country Parks and Sir Harold Hillier Gardens. There is also the potential for the new system to be used by other council business areas. The requirement is for an 'cloud' hosted, commercial off-the-shelf (COTS) system to facilitate on-line and in-person ticketing & membership management together with retail and catering management (EPOS) hardware at the Country Parks and Sir Harold Hillier Gardens. The service must meet Hampshire County Council's PCI compliance requirement compliance or make a contractual commitment to achieve PCI compliance by the "go live" date. The Supplier must have (or contractually commit to achieving within 12 months) ISO27001 The new system needs to be up and running in time for the 2022 season.

Total Quantity or Scope

The requirement is for an 'cloud' hosted, commercial off-the-shelf (COTS) system to facilitate on-line and in-person ticketing and membership management together with retail and catering management (EPOS) hardware at the Country Parks and Sir Harold Hillier Gardens. The service must meet Hampshire County Council's PCI compliance requirement compliance or make a contractual commitment to achieve PCI compliance by the "go live" date. The service must be accredited to Cyber Essentials Plus security standard and ISO27001 within 12 months. A Selection Questionnaire will be used to assess the eligibility of suppliers. Suppliers are required to pass the council's Cloud Services Questionnaire.

Renewal Options

2 x twelve month extensions

CPV Codes

• 48110000 - Point of sale (POS) software package
• 48330000 - Scheduling and productivity software package
• 48430000 - Inventory management software package

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **