Contract for PCI Secure Telephone Payments Solution
A Contract Award Notice
by GATESHEAD COUNCIL
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- £294K
- Sector
- TECHNOLOGY
- Published
- 25 Jan 2022
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
Tyneside:
1 buyer
- Gateshead Council Gateshead
1 supplier
- Capita Business Services Chippenham
Description
Gateshead Council (the Council) has procured a PCi secure telephone payments solution that allows Council employees and customer service agents to take customer not present (MOTO) payments over the phone whilst descoping remaining PCi requirements.
Total Quantity or Scope
Gateshead Council (the Council) provides paid for services to the citizens of Gateshead. As a result, the Council has set up several payment channels for its customers. Some of these channels allow payment to be made by credit or debit cards. Any such card payments must comply with Payment Card Industry (PCi) standards. The Council has a dedicated PCi network for the card taking process and has moved its card taking application into a Cloud environment thereby reducing the scope of PCi requirements. However, payments taken over the phone remained an area of potential risk. The Council has therefore procured a solution which allows employees and Customer Service Agents to take customer not present (MOTO) payments over the phone whilst descoping remaining PCi requirements.
Award Detail
| 1 | Capita Business Services (Chippenham)
|
Renewal Options
This contract has options to extend for a further 2 x 12-month periods.
Award Criteria
| As stated in tender | 65 |
| price | 35 |
CPV Codes
- 64210000 - Telephone and data transmission services
Indicators
- Options are available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-02be21
- FTS 002102-2022