Dental eReferral Management System

Concepts

• cardiff
• software package
• drms
• referral management service
• referral management system
• dental ereferral management system
• information systems
• clinical information system
• specialist dental services
• aim of a referral management system

Location

Various sites across NHS Wales

Description

The aim of the Dental E-Referral Management System ("DRMS") is to manage the appropriate clinical demand and allocation of referrals to specialist dental services across NHS Wales via a web based national platform. The average referral activity for Wales is approximately 60,000 referrals per year. This is for all specialties and is the expected volume to be managed by a Dental E-Referral Management Service provider. DRMS will serve to provide 3 main functions: - To provide an outward-facing service with a central hub to receive and process referrals - Work with locally identified clinical triage’s to process dental referrals for all dental specialties, ensuring referrals are received by the most appropriate clinical services across Wales - To maintain a comprehensive and robust referral data set that will be analysed and presented in regular reports. This will provide intelligence about quality assurance, clinical referral behaviors and clinical pathway outcomes.

Total Quantity or Scope

This procurement has been issued by Digital Health and Care Wales , in connection with the Open Procedure, as set out in Regulation 27 of the Public Contract Regulations 2015 (PCR15), for the procurement of a Dental eReferral Management System. The aim of a referral management system is to manage clinical demand and allocation of referrals, with valid need, to specialist dental services. Such services include all dental specialties and pathways across primary and secondary care. Referral Management Systems provide invaluable, timely data on patient need to support decision making for service planning and pathway development, as well as for assessment and reporting on referral quality and source. The average referral activity for Wales on an annual basis is approximately 60,000 and is the expected volume to be managed by a Dental E-Referral Management Service (DRMS) provider. Referrals will be received from: - General Dental Practitioners within Wales -General Dental Practitioners outside bordering Wales, whose patients are registered with a GP within Wales - Other dental providers (including private practitioners and community dental services referring into NHS services)

Renewal Options

The anticipated initial agreement period will be four (4) years with the capacity (at the Awarding Authority’s sole discretion) to extend for a period of a further twenty four (24) months in increments of not fewer than twelve (12) months.

CPV Codes

• 48000000 - Software package and information systems
• 48814400 - Clinical information system
• 48517000 - IT software package
• 48814200 - Patient-administration system

Indicators

• This is a recurring contract.
• Options are available.
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** All responses must meet the criteria outlined in the Single Procurement Document (SPD). The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract. The Contracting Authority will not accept SPD questionnaires and completed tender documents after the stated closing date. All documents to be priced in sterling and all payments made in sterling. The tendering process will be undertaken via electronic means using the Bravo e-tendering system https://etenderwales.bravosolution.co.uk Instructions on how to participate in this tender opportunity: To complete your response, please access the tender documents via the Bravo ETenderWales portal reference: project_48950 Dental eReferral Management System ("DRMS"). ITT Code 92507 Instructions: Register your company on the eSourcing portal (this is only required once). Browse to the eSourcing portal: https://etenderwales.bravosolution.co.uk and click the link to register — Accept the terms and conditions and click "continue" — Enter your correct business and user details — Note the username you chose and click "save" when complete — You will shortly receive an email with your unique password (please keep this secure). 2. Express an Interest in the tender — Log in to the portal with the username/password — Click the "PQQs/ITTs open to all" suppliers" link.(these are pre-qualification questionnaires or invitations to tender open to any registered supplier)—Click on the relevant PQQ/ITT to access the content— Click the "express interest" button at the top of the page — This will move the PQQ/ITT in to your "my PQQs/myITTs" page.(this is a secure area reserved for your projects only)—You can now access any attachments by clicking "buyer attachments "in the "PQQ/ITT details" box 3. Responding to the tender —Click "my response "under "PQQ/ITT details", you can choose to "create response "or to "decline to respond"(please give a reason if declining)—You can now use the "messages" function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on screen instructions to complete the PQQ/ITT—There may be a mixture of online & offline actions for you to perform(there is detailed online help available)You must then submit your reply using the "submit response" button at the top of the page. If you require any further assistance please consult the online help or contact the eTendering helpdesk. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117714 (WA Ref:117714) The buyer considers that this contract is suitable for consortia.