CAF290-21 Cafcass further competition for Cloud Contact Centre

A Contract Award Notice
by CAFCASS

Source
Contracts Finder
Type
Framework (Services)
Duration
3 year
Value
£244K
Sector
BUSINESS
Published
28 Jan 2022
Delivery
23 Sep 2021 to 22 Sep 2024
Deadline
21 Sep 2021 23:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Further competition under CCS Network Services 2 framework agreement (RM3808), lot 13 to award a Cloud Contact Centre as a Service (CCaaS) Contract to a sole Supplier. CAFCASS is seeking the provision of a Cloud Contact Centre as a Service (CCaaS) solution for a period of three years with the live service to commence no later than the 31st March 2022.

Award Detail

1 Foehn (Richmond)
  • Value: £244,000

CPV Codes

  • 64000000 - Postal and telecommunications services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains