CRM - Implementation & Support
A Tender Notice
by LONDON SCHOOL OF HYGIENE & TROPICAL MEDICINE
- Source
- Find a Tender
- Type
- Contract (Goods)
- Duration
- 10 year
- Value
- £250K
- Sector
- TECHNOLOGY
- Published
- 28 Jan 2022
- Delivery
- 01 Jul 2022 to 30 Jun 2032
- Deadline
- 28 Feb 2022 13:00
Concepts
Location
Keppel Street, London, WC1E 7HT
1 buyer
Description
CRM - Implementation & Support
Total Quantity or Scope
We need a CRM system that will equip us to engage with prospective students from very first communication and establish the nurturing and engaging relationship that they would expect from the institution they invest in and commit to. The CRM will allow our institution to control and manage student intake from all enquiry sources efficiently within one system, avoiding difficulties involved in integration and managing multiple systems. We need a new CRM system that will become the place where we can see information in one place. Website integration will be essential for the success of this project along with the considered balance between complexity and ease of use. We would be primarily looking at the marketing function of the CRM which would allow interaction with enquirers and prospective students. Applicants and registered students are managed by a separate system (SITS Evision). Implementation, migration (from Radius CRM) and hosting of CRM for 10 years.
CPV Codes
- 48445000 - Customer Relation Management software package
- 72212445 - Customer Relation Management software development services
Indicators
- This is a one-off contract (no recurrence)
- Renewals are not available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-0310cc
- FTS 002610-2022