Customer Relationship Management (CRM) Programme – System Implementation and Support Partner

A Contract Award Notice
by ENGLISH HERITAGE TRUST

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£2M
Sector
TECHNOLOGY
Published
31 Jan 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

An Implementation and Support Partner is needed to assist English Heritage in its delivery of a new Customer Relationship Management (CRM) application and associated technologies. English Heritage is undertaking this procurement in accordance with the Public Contracts Regulations 2015 (as amended) and will use the Competitive Dialogue (CD) award procedure. Details of this process can be found in the EHTX Descriptive Document - CRM Competative Dialogue which has been uploaded for this opportunity.

Total Quantity or Scope

Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in orderto express interest and download documentation.

Award Detail

1 Cloudthing (Birmingham)
  • Customer Relationship Management (CRM) Programme – System Implementation and Support Partner
  • Reference: 002691-2022-1
  • Value: £2,277,188

Renewal Options

Initial contract term to be 5 years with the option of a further 5 year extension.

Award Criteria

price _

CPV Codes

  • 72212445 - Customer Relation Management software development services

Indicators

  • Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains