Replacement of CMS (Content Management System) with a Digital Experience Platform

A Contract Award Notice
by UNIVERSITY OF SOUTH WALES

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
210K-2M
Sector
TECHNOLOGY
Published
22 Feb 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

Central Valleys:

Geochart for 1 buyers and 3 suppliers

1 buyer

1 supplier

Description

Tenders are being invited for the supply, installation and configuration of a replacement of a current CMS (Content Management System). The University is seeking a "Digital Experience Platform" through a SaaS cloud based service to reduce the burden on IT while supporting needs of staff and students. USW would like to migrate sites by the end of March 2022. Managing the University web services is a highly labour-intensive process that is currently fragmented across many sub domains and administrative teams. It is anticipated that the new system will provide a highly self-service publishing capability for content managers and owners which will allow full integration of all required services and better support future design changes as we evaluate the needs of our staff and students.

Lot Division

1 Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’
  • Value: 70K-923K

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’ (4-6yrs) - (This Lot 1) Lot 2 - Full migration of existing sites to selected ‘Digital Experience Platform’ Lot 3 - UX Design & Development Service for the selected ‘Digital Experience Platform’ A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider ‘specialist services’ for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022.

Award Criteria
Digital Experience Platform Capabilities 30
Administration & Publishing 30
Analysis, Reporting, Alerts 5
Core IT Requirements 10
Implementation 15
Provider/Solution Suitability & Roadmap 10
price 30
2 Full migration of existing sites to selected ‘Digital Experience Platform’
  • Value: 20K-452K

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’ (4-6yrs) Lot 2 - Full migration of existing sites to selected ‘Digital Experience Platform’ (This Lot 2) Lot 3 - UX Design & Development Service for the selected ‘Digital Experience Platform’ A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider ‘specialist services’ for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022. Additional information: Duration of contract will depend upon timeframes required to complete this service.

Award Criteria
Migration methods and tenderer affiliations and dependencies 60
Core IT Requirements 10
Implementation 20
Provider/Solution Suitability 10
price 30
3 UX Design & Development Service for the selected ‘Digital Experience Platform’
  • Value: 16K-450K

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’ (4-6yrs) Lot 2 - Full migration of existing sites to selected ‘Digital Experience Platform’ Lot 3 - UX Design & Development Service for the selected ‘Digital Experience Platform’ (This Lot 3) A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider ‘specialist services’ for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022. Additional information: The duration of Lot 3 will depend upon business requirements.

Award Criteria
Design 30
Development 30
Maintenance 10
Core IT Requirements 10
Implementation 10
Provider/Solution Suitability & Roadmap 10
price 30

Award Detail

1 Terminalfour Solutions (None)
  • Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’
  • Reference: 004982-2022-1
2 Terminalfour Solutions (None)
  • Full migration of existing sites to selected ‘Digital Experience Platform’
  • Reference: 004982-2022-2
3 Terminalfour Solutions (None)
  • UX Design & Development Service for the selected ‘Digital Experience Platform’
  • Reference: 004982-2022-3

CPV Codes

  • 72268000 - Software supply services
  • 48000000 - Software package and information systems
  • 48780000 - System, storage and content management software package

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** (WA Ref:118977)

Reference

Domains