Eforms and Customer Experience Platform
A Contract Award Notice
by NOTTINGHAM CITY COUNCIL
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 4 year
- Value
- £82K
- Sector
- TECHNOLOGY
- Published
- 24 Feb 2022
- Delivery
- 18 Jan 2022 to 17 Jan 2026
- Deadline
- 06 Jan 2022 00:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Nottingham City Council Nottingham
1 supplier
- Granicus London
Description
Government low code Platform, multi-channel, end-to-end, customer experience services and channel shift. Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, mobile offline, secure portals, bookings, SSO, Scanning Kiosk, Alexa, Bots, Mobile App, transactions, and full integrations and work-flow. Procurement run through G-cloud 12.
Award Detail
| 1 | Granicus (London)
|
CPV Codes
- 72222300 - Information technology services
Indicators
- Contract is suitable for SMEs.
- Contract is suitable for VCOs.
Reference
- CPU 4842
- CF f2acbd14-0f98-460b-ad3f-8dda852d58e5