Provision of Hotel Services

A Contract Award Notice
by UNIVERSITY OF THE HIGHLANDS AND ISLANDS

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
2M-2M
Sector
FACILITY
Published
08 Mar 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

Highlands and Islands: Inverness, Dornoch, Elgin and Fort William

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The University of the Highlands and Islands (UHI) has a requirement for the Provision of 'Hotel Services’ at our Student Residences. For the purpose of clarification, our Residences are situated in the following locations: - Inverness - Dornoch - Elgin - Fort William

Total Quantity or Scope

As part of this service, the Contractor must be able to provide the following, but not limited to, requirements: - Reception service - Key holding - Management of visitors and passes - Security and access - Control of access and security passes - CCTV / alarm monitoring - Emergency response - Manned guarding service - Patrols (fixed or static guarding) - Housing and residential accommodation management - Helpdesk services (including client access) - Provision of student support services - Cleaning services (routine and on-request cleaning services)

Award Detail

1 Kingdom Security (St Helens)
  • Reference: 006338-2022-uhi-res-21967-1

Award Criteria

Expertise & Previous Experience 10%
Implementation Plan & Exit Strategy 6%
Service Delivery 15%
Risk Management 10%
Continuous Improvement 6%
Fair Work Practices 3%
Pastoral Issues 20%
price 30%

CPV Codes

  • 79993100 - Facilities management services
  • 79993000 - Building and facilities management services
  • 55110000 - Hotel accommodation services
  • 55100000 - Hotel services
  • 55130000 - Other hotel services
  • 98341000 - Accommodation services
  • 98341100 - Accommodation management services
  • 90911100 - Accommodation cleaning services
  • 79992000 - Reception services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** A Site Visit will take place. Tenderers can request to attend on a date between Monday 8th November 2021 and Thursday 18th November 2021. Requests to attend a Site Visit shall be addressed to the Procurement department (Procurement@uhi.ac.uk). Tenderers are strongly encouraged to attend all sites to allow for a full understanding of the requirement. (SC Ref:686207)

Reference

Domains