Customer satisfaction surveys for Cottsway - AWARD

A Contract Award Notice
by COTTSWAY HOUSING ASSOCIATION LIMITED

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
___
Sector
PROFESSIONAL
Published
11 Mar 2022
Delivery
01 Apr 2022 to 31 Mar 2025
Deadline
11 Feb 2022 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • Star (perception) survey • StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre • New Build satisfaction survey.

Award Detail

1 Acuity Research & Practice (Umberliegh)

CPV Codes

  • 79311210 - Telephone survey services
  • 79342310 - Customer survey services
  • 79342311 - Customer satisfaction survey

Indicators

  • Contract is suitable for SMEs.

Reference

Domains