RBKC - Website Developments and Improvements

A Tender Notice
by CAPITALESOURCING

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£100K
Sector
TECHNOLOGY
Published
05 Apr 2022
Delivery
01 Jul 2022 to 30 Jun 2024
Deadline
15 Apr 2022 17:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Royal Borough of Kensington and Chelsea wants to meet audience needs more effectively through its website Homepage | Royal Borough of Kensington and Chelsea (rbkc.gov.uk) The site should meet the Local Government Digital Service Standard, which prioritises understanding user needs through user research and analytics, utilising appropriate tools and systems, making sure users 'succeed first time' and encouraging maximum usage, in line with the Customer Access Strategy. We are looking to procure a partner with specialist capabilities to assist us with this. There are a number of pieces of work that we will commission as part of this arrangement, with the following being the first two activities. - Deliver guidance and standards for staff to produce clear, impactful, persuasive and accessible content on the website. - Produce an approach to website data to enable understanding of user experience, performance of the website (to include content and transactions) enabling the organisation to make decisions and continuously improve.

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Other Information

The Council is ideally seeking to engage with SMEs with relevant experience to discuss what this service may look like. To register your expression of interest kindly visit our e-tendering portal via the following link; https://www.capitalesourcing.com/go/60995759017FF98803C6 If you have any questions, please submit these through the e-tendering portal. Please note the council reserves the right to amend any details related to this procurement at any time. Please access the EOI form to register your interest via the following link; https://www.capitalesourcing.com/go/60995759017FF98803C6 Please access the EOI form to register your interest via the following link; https://www.capitalesourcing.com/go/60995759017FF98803C6

Reference

Domains