IT System for Regulatory and Housing Services

Concepts

• business intelligence
• conwy
• conwy county borough council
• it system
• regulatory and housing service
• regulatory and housing services
• integrated it system
• broad spectrum of systems
• housing services
• date system

Location

Conwy

Description

Conwy County Borough Council is looking to procure an integrated IT System for the Regulatory and Housing Service. We currently have a broad spectrum of systems in use within the department, one of these systems is out of contract at the end of December 2022.

Total Quantity or Scope

Conwy County Borough Council is looking to procure an integrated IT System for the Regulatory and Housing Service, which comprises of the following service areas: -Development Management (Planning) -Building Control -Public Protection -Environmental Health – which includes: -Food Safety and Standards -Health and Safety -Animal Welfare Licensing -Housing Enforcement -Pollution -Nuisances -Environmental Monitoring and Control -Trading Standards -Licensing -Land Charges -Housing Improvement -Homelessness -Community Safety (Anti-Social Behaviour) Regulatory and Housing Services provide a service to the public, consumers, traders, businesses, residents and the local authority. The service requires a modern, up-to-date system that allows them to work in a more efficient and flexible way through the use of modern and innovative means, enabling staff to manage and monitor all aspects of their daily tasks all in one place and to support mobile working. We currently have a broad spectrum of systems in use within the department, one of these systems is out of contract at the end of December 2022 and as such we have a legal requirement to go out to tender for a IT System. This system has been in place for over 10 years and a number of processes have been embedded within service areas to ensure good practices, which we aim to continue and continually improve into the future. The system must not only support legislative requirements but also allow flexibility to suit the diverse needs of the service and how these might change over time. It is a requirement to be able to tailor the system to meet the needs of Conwy County Borough Council which will inevitably change over time. We expect to manage and monitor all aspects of workloads easily and be able to report on the information we require in different formats, tailored to our desired audience through a variety of formal reports and dashboards. It is anticipated that the contract will be 5 years with an option to extend 1yr +1yr.

Renewal Options

Option to extend for 1yr + 1yr.

Award Criteria

CPV Codes

• 72212482 - Business intelligence software development services
• 72212170 - Compliance software development services
• 72212331 - Project management software development services
• 72212400 - Business transaction and personal business software development services
• 72268000 - Software supply services
• 48218000 - License management software package
• 90714100 - Environmental information systems
• 30196000 - Planning systems

Indicators

• Bids should cover the whole contract.
• Renewals are available.
• Staff qualifications are relevant.
• Award on basis of price.

Other Information

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=120375. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (WA Ref:120375) The buyer considers that this contract is suitable for consortia.