Customer Engagement Platform

A Contract Award Notice
by WIRRAL BOROUGH COUNCIL

Source
Contracts Finder
Type
Framework (Services)
Duration
2 year
Value
£240K
Sector
TECHNOLOGY
Published
27 Apr 2022
Delivery
22 Mar 2022 to 21 Mar 2024
Deadline
21 Feb 2022 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Provision of an automated, online experience to citizens which can be embedded within corporate websites. Intelligent online forms channel-shift away from expensive forms of contact. Automated status updates, task direction, and approvals. Ability to build new forms. and integrate with existing back-office systems and technologies. There is a provision for an extension of 1 + 1years

Award Detail

1 Granicus Firmstep (None)
  • Value: £240,000

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Reference

Domains