Legal Case Management System NCCT42393

Concepts

• norwich
• information technology
• norfolk county council
• legal case management system ncct42393
• legal support
• legal service
• case management system
• case work
• information systems
• software support

Location

Norfolk

Description

nplaw is a shared legal service that provides legal support to Norfolk County Council and three other local authorities in Norfolk as well as to a range of other public sector organisations. nplaw is hosted by Norfolk County Council and all staff are employed by the County Council.nplaw requires a case management system that can manage its case work for its existing stakeholders and other clients.

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 72261000 - Software support services
• 72263000 - Software implementation services
• 48000000 - Software package and information systems
• 48100000 - Industry specific software package

Indicators

• Bids should cover the whole contract.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

The dates of the contract are for the initial term. The contract allows for further extensions totalling 6 years ( 2 plus 2 plus 2). The estimate value includes implementation and is the estimate value for the initial term. Estimate value if all extensions are taken up is £800,000. This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.Norfolk County Council reserves the right in this procurement to move to a software as a service version of the system during the term of the contract, if it purchases a system that is currently not software as a service.