Supply of a Housing Management System & Finance Management System

A Tender Notice
by NORTH WALES HOUSING

Source
Find a Tender
Type
Contract (Services)
Duration
10 year
Value
£1M
Sector
TECHNOLOGY
Published
17 May 2022
Delivery
To 19 Jun 2032 (est.)
Deadline
20 Jun 2022 12:00

Concepts

Location

Plas Blodwel, Broad Street, Llandudno Junction LL31 9HL

Geochart for 2 buyers and 0 suppliers

2 buyers

Description

NWH wish to procure comprehensive 'commercial off-the-shelf' software to support its housing and finance operations. The Contract scope includes software supply, implementation support / consultancy to achieve maximum effectiveness of the solution, and ongoing maintenance and support.

Lot Division

1 Supply of a Housing Management System
  • Value: £1M

Supply and implementation of software covering all aspects of housing operations, for example; o lettings and allocations o tenancy management, including CRM / Contact Management o case and workload management o revenue and debt management, including service charges o asset management, including strategic, compliance, repairs, servicing, planned maintenance and voids o workforce mobility o digital and self-service capabilities including customer portal / app o automation and end-to-end workflow o dashboards and management information.

Award Criteria
Strategic Objectives 10.0
Social Value 8.0
Functional Requirements 20.0
Non-Functional Requirements 8.0
Professional Services 10.0
Service and Support 8.0
Account Management 10.0
Future Technology 5.0
Contract & Commercial 6.0
PRICE 15.0
2 Supply of a Finance Management System
  • Value: £420K

Supply, implementation and support of software covering all aspects of financial operations, for example; o Case management and workflow for approvals, queries, or issue resolution o Expenses management (workflows, approvals, payment) o Purchase to Pay with automated links to budgets, with GRN, invoice matching, and payment o A portal for suppliers to be registered, maintain up to date details, and ac-cess capabilities including raising queries, submitting invoices and automatic updates on payment status o Project Accounting for capital spend and other investments o Management accounts for report distribution o Making Tax Digital including the ability to manage partial exemptions o Chart of Accounts o Accounts Payable / Receivable o Cash management o General Ledger o Journals o Creditor Management o Bank Reconciliation

Award Criteria
Strategic Outcomes 10.0
Social Value 8.0
Functional Requirements 20.0
Non-Functional Requirements 8.0
Professional Services 10.0
Service and Support 8.0
Account Management 10.0
Future Technology 5.0
Contract & Commercial 6.0
PRICE 15.0

Renewal Options

Annual renewals up to a further five years

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Restrictions apply to the lot award allocation.
  • Bids should cover one or more lots.
  • Bids should cover the whole contract.
  • Renewals are available.
  • Award on basis of price.

Other Information

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=121361. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (WA Ref:121361)

Reference

Domains