Supply of a Housing Management System & Finance Management System
A Tender Notice
by NORTH WALES HOUSING
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 10 year
- Value
- £1M
- Sector
- TECHNOLOGY
- Published
- 17 May 2022
- Delivery
- To 19 Jun 2032 (est.)
- Deadline
- 20 Jun 2022 12:00
Concepts
Location
Plas Blodwel, Broad Street, Llandudno Junction LL31 9HL
2 buyers
- North Wales Housing Llandudno Junction
Description
NWH wish to procure comprehensive 'commercial off-the-shelf' software to support its housing and finance operations. The Contract scope includes software supply, implementation support / consultancy to achieve maximum effectiveness of the solution, and ongoing maintenance and support.
Lot Division
1 | Supply of a Housing Management System
Supply and implementation of software covering all aspects of housing operations, for example; o lettings and allocations o tenancy management, including CRM / Contact Management o case and workload management o revenue and debt management, including service charges o asset management, including strategic, compliance, repairs, servicing, planned maintenance and voids o workforce mobility o digital and self-service capabilities including customer portal / app o automation and end-to-end workflow o dashboards and management information. Award Criteria
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2 | Supply of a Finance Management System
Supply, implementation and support of software covering all aspects of financial operations, for example; o Case management and workflow for approvals, queries, or issue resolution o Expenses management (workflows, approvals, payment) o Purchase to Pay with automated links to budgets, with GRN, invoice matching, and payment o A portal for suppliers to be registered, maintain up to date details, and ac-cess capabilities including raising queries, submitting invoices and automatic updates on payment status o Project Accounting for capital spend and other investments o Management accounts for report distribution o Making Tax Digital including the ability to manage partial exemptions o Chart of Accounts o Accounts Payable / Receivable o Cash management o General Ledger o Journals o Creditor Management o Bank Reconciliation Award Criteria
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Renewal Options
Annual renewals up to a further five years
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- Restrictions apply to the lot award allocation.
- Bids should cover one or more lots.
- Bids should cover the whole contract.
- Renewals are available.
- Award on basis of price.
Other Information
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=121361. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (WA Ref:121361)
Reference
- FTS 012853-2022