Technical support services to the British Council’s English Online platform

Concepts

• british council
• british council’s english online platform
• manchester
• information technology
• technical support services
• english online
• technical systems
• technical support
• english language learners
• online english language

Location

United Kingdom: Contract will be managed from Spain but the delivery can be global

Description

English Online (https://englishonline.britishcouncil.org/) is the British Council’s bespoke 100% online English language learning business, providing customers with a fully virtual English language learning environment. It features key learner needs such as flexible timetables, a relevant curriculum, progress tracking, assessment and certification and live online classes, delivered by British Council teachers. English Online is designed as an end-to-end global online business. Launched in September 2020, to date, English Online has engaged with over 40K English language learners from all over the world. The ambition is to scale this business to engage with over 250K learners by 2026. The British Council is seeking a technology supplier to deliver technical support, maintenance and development of the English Online platform. The English Online platform is a proprietary system that is owned by British Council.

Total Quantity or Scope

Additional information: the projected contract value is £6.5m during the contract inclusive of extension

Renewal Options

Contract is for 3 years with a provisional extension of 5 annual extensions

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 72220000 - Systems and technical consultancy services
• 72200000 - Software programming and consultancy services
• 72250000 - System and support services
• 72230000 - Custom software development services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Suppliers who wish to express an interest and take part in the tender process will be required to register on our e-Tendering portal In-Tend hosted at https://in-tendhost.co.uk/britishcouncil.Once registered, bidders must log-in to the website where they can view the project and access the bidders pack and submit their return. Bidders will also be required to demonstrate their capability and `means of proof` will be required. These conditions are outlined in the ITT.