Housing Management System

A Tender Notice
by LONDON & QUADRANT HOUSING TRUST

Source
Contracts Finder
Type
Contract (Products)
Duration
7 year
Value
___
Sector
TECHNOLOGY
Published
16 Jun 2022
Delivery
01 Dec 2022 to 30 Nov 2029
Deadline
19 Sep 2022 17:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Requirement L&Q's existing core operations management system has been designed in-house and is assessed to have outgrown its useful life and is not fit for future purpose. Within the context of our wider Transformation Programme, L&Q is looking to procure an established Housing Management System and the following supporting services: o Implementation Services - Systems implementation services including design (for configuration), build, test, data migration, cut over, and post go-live hyper care. o Support & Maintenance Services - Full support and maintenance services including incident response and periodic upgrades. Covers the whole life of the contract. o Consultancy and Development Services - Primarily for the post-foundations, these services require the provider to work collaboratively with L&Q (and its other technology partners) to help architect the delivery of the opportunity phase. It also covers the requirement for future configuration and integration development support. L & Q's Transformation Programme is roughly divided into two linear phases, which we describe as the 'foundation' phase and the 'opportunity' phase. In summary, these are: o Laying Foundations - The implementation of the core functionality provided by a new Housing Management System and a new Finance System. In parallel to these implementations, this phase includes the consolidation of document management capability into an Enterprise Documents Records Management System. These new solutions will incorporate L&Q's new target data architecture, and act as enablers for the implementation of improved and more standardised processes. o Realising Opportunities - The Transformation Programme will build on these foundations to deliver critical operational capability, including improvements to L&Q's customer self-service offer, improving operational visibility through an enhanced CRM, while more broadly exploiting opportunities to automate more of what we do. Please see procurement documents for further information.

CPV Codes

  • 48100000 - Industry specific software package
  • 72600000 - Computer support and consultancy services

Indicators

  • Contract is suitable for SMEs.

Other Information

Please see procurement documentations. Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/lqgroup/aspx/

Reference

Domains