Multi Provider Framework Agreement for the Provision of Interpreting, Translation and Related Services

A Contract Award Notice
by NORFOLK COUNTY COUNCIL

Source
Find a Tender
Type
Framework (Services)
Duration
not specified
Value
£12K-£2M
Sector
BUSINESS
Published
17 Jun 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

Bedfordshire

Geochart for 1 buyers and 28 suppliers

Description

Norfolk County Council on behalf of INTRAN has established a multi provider framework agreement for the provision of professional public interpreting, translation and related language services.INTRAN is a public and third sector multi-agency partnership that ensures people who are Deaf, and those with limited or no English proficiency, have equitable access to information and services through the provision of professional interpreting, translation, transcription and related language support services.

Lot Division

3 Telephone English/Foreign languages and dialects interpreting on demand

This Lot will enable people who have limited or no English Proficiency to access a telephone interpreter in a language/dialect they understand. The access will be immediate, established within seconds of connecting, and will not be on appointment. The service will be on demand 24 hours a day 365 days a year.

5 Translation, Braille and related services

This Lot will enable INTRAN members to access translated versions of text documents within agreed timescales.

3 Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Bedfordshire

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

4 Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Cambridgeshire

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

5 Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Essex

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

6 Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Hertfordshire

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

7 Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Norfolk

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

8 Face to Face and Remote English/British Sign Language Interpreting on appointment and related services - Suffolk

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

9 Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – East Midlands

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

10 Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – South East

Counties in the South East

11 Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – Eastern Region

This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

12 Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – East Midlands

This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

13 Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – South East

This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

14 Video Interpreting English/British Sign Language and related services

This Lot will enable people who are users of British Sign Language to communicate with staff communicating in English, via a video interpreter.

15 Video Interpreting English/Foreign Languages and Dialects and related services

This Lot will enable people who are speakers of a foreign language or dialect to communicate with staff communicating in English, via a video interpreter.

Award Detail

1 Clarion Interpreting (Royston)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Bedfordshire
  • Reference: 016641-2022-1
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
2 Royal Association of Deaf People (Colchester)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Bedfordshire
  • Reference: 016641-2022-1
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
3 Clarion Interpreting (Royston)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Cambridgeshire
  • Reference: 016641-2022-2
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
4 Royal Association of Deaf People (Colchester)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Cambridgeshire
  • Reference: 016641-2022-2
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
5 Clarion Interpreting (Royston)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Essex
  • Reference: 016641-2022-3
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
6 Royal Association of Deaf People (Colchester)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Essex
  • Reference: 016641-2022-3
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
7 Clarion Interpreting (Royston)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Hertfordshire
  • Reference: 016641-2022-4
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
8 Royal Association of Deaf People (Colchester)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Hertfordshire
  • Reference: 016641-2022-4
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
9 Clarion Interpreting (Royston)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Norfolk
  • Reference: 016641-2022-5
  • Value: £30,000
10 Clarion Interpreting (Royston)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services - Suffolk
  • Reference: 016641-2022-6
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
11 Royal Association of Deaf People (Colchester)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services - Suffolk
  • Reference: 016641-2022-6
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
12 Clarion Interpreting (Royston)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – East Midlands
  • Reference: 016641-2022-7
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
13 Royal Association of Deaf People (Colchester)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – East Midlands
  • Reference: 016641-2022-7
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
14 Clarion Interpreting (Royston)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – South East
  • Reference: 016641-2022-8
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
15 Royal Association of Deaf People (Colchester)
  • Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – South East
  • Reference: 016641-2022-8
  • Value: £30,000 [share]
  • Awarded to group of suppliers.
16 DCVS Trading (Hemel Hempstead)
  • Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – Eastern Region
  • Reference: 016641-2022-9
  • Value: £2,124,000 [share]
  • Awarded to group of suppliers.
17 Aa Global Language Services (Hull)
  • Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – Eastern Region
  • Reference: 016641-2022-9
  • Value: £2,124,000 [share]
  • Awarded to group of suppliers.
18 DCVS Trading (Hemel Hempstead)
  • Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – East Midlands
  • Reference: 016641-2022-10
  • Value: £354,000 [share]
  • Awarded to group of suppliers.
19 Aa Global Language Services (Hull)
  • Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – East Midlands
  • Reference: 016641-2022-10
  • Value: £354,000 [share]
  • Awarded to group of suppliers.
20 DCVS Trading (Hemel Hempstead)
  • Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – South East
  • Reference: 016641-2022-11
  • Value: £354,000 [share]
  • Awarded to group of suppliers.
21 Aa Global Language Services (Hull)
  • Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – South East
  • Reference: 016641-2022-11
  • Value: £354,000 [share]
  • Awarded to group of suppliers.
22 Language Line (London)
  • Telephone English/Foreign languages and dialects interpreting on demand
  • Reference: 016641-2022-12
  • Value: £2,442,000 [share]
  • Awarded to group of suppliers.
23 Aa Global Language Services (Hull)
  • Telephone English/Foreign languages and dialects interpreting on demand
  • Reference: 016641-2022-12
  • Value: £2,442,000 [share]
  • Awarded to group of suppliers.
24 Language Line (London)
  • Video Interpreting English/British Sign Language and related services
  • Reference: 016641-2022-13
  • Value: £12,000
25 Aa Global Language Services (Hull)
  • Video Interpreting English/Foreign Languages and Dialects and related services
  • Reference: 016641-2022-14
  • Value: £36,000 [share]
  • Awarded to group of suppliers.
26 Language Line (London)
  • Video Interpreting English/Foreign Languages and Dialects and related services
  • Reference: 016641-2022-14
  • Value: £36,000 [share]
  • Awarded to group of suppliers.
27 Translate Plus (London)
  • Translation, Braille and related services
  • Reference: 016641-2022-15
  • Value: £438,000 [share]
  • Awarded to group of suppliers.
28 Aa Global Language Services (Hull)
  • Translation, Braille and related services
  • Reference: 016641-2022-15
  • Value: £438,000 [share]
  • Awarded to group of suppliers.

Award Criteria

Quality 70
price 30

CPV Codes

  • 79530000 - Translation services
  • 79540000 - Interpretation services

Indicators

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The framework agreement may be used by organisations under the INTRAN membership scheme (there are currently around 120 organisations authorised to access INTRAN in the East of England) and organisations interested in joining INTRAN and accessing the Framework Agreement. They could be public, private and voluntary organisations serving the public interest.

Reference

Domains