My MCA - Online, Role Based Access, Customer Portal (Discovery and Alpha)

A Contract Award Notice
by MCA - MARITIME AND COASTGUARD AGENCY

Source
Contracts Finder
Type
Contract (Services)
Duration
4 month
Value
£284K
Sector
TECHNOLOGY
Published
15 Jul 2022
Delivery
23 May 2022 to 26 Sep 2022
Deadline
11 Mar 2022 13:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

My MCA is a digital portal that will utilise role-based access that will enable UK Maritime Services (UKMS) customers to access information relevant to them and access online services through a single point of entry. UKMS is procuring the services of a third-party supplier to carry out expert led Discovery work, to provide MCA with extensive user research (Internal and external) as well as providing expert technical advice which will inform MCA on how to approach the introduction of My MCA. A critical component of My MCA is 'role based access' and because of it's link with several internal systems, and the complexity of introducing such technology, a concept 'alpha' is also in scope to demonstrate user journeys and various technical solutions. This procurement was under the Digital Outcomes and Specialists 5 framework.

Award Detail

1 Helastel (Bristol)
  • Value: £284,420

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Reference

Domains