Staff Survey and Engagement Platform

Concepts

• customer survey
• bbc
• staff survey
• platform solution
• flexible platform
• engagement software
• engagement platform
• staff surveys
• satisfaction surveys
• exit surveys

Location

Description

The BBC has purchased a staff survey and engagement software-based platform solution, to be used for the vast majority of pan-BBC survey requirements. The requirement is for Staff Surveys, Exit Surveys and regular Pulse Surveys on an ongoing basis. This provision gives high quality data to respond to feedback related to Culture and Engagement at the BBC and to deliver one of the key objectives, of making the BBC an even greater place to work. This consistent measurement is critical in ensuring we can respond to the areas people are telling us we need to improve in. Evidence based decisions are formed, based on the organisational culture and our people. This is proven to assist with productivity, efficiency, innovation and managing employee turnover. A flexible platform also helps add value, as we can use it for satisfaction surveys and change management as well as staff surveys. In conducting this procurement, the BBC acted on its own behalf and as agent for all other BBC commercial subsidiaries and entities such as (but not limited to) BBC Studios, UKTV and BBC Studioworks who may potentially make use of the provisions procured. The contract is for 3 years, with options to extend by up to 24 further months. The estimated total contract value is inclusive of the maximum 5 year period

Award Detail

CPV Codes

• 79342310 - Customer survey services

Indicators

• Contract is suitable for SMEs.